Terms & Conditions
Last Updated: October 2026
Welcome to Dazzling Diva Digital. These Terms & Conditions govern your use of our website and your purchase and use of digital products, digital downloads, license keys, templates, files, software, or other digital content offered through www.dazzlingdivadigital.com.
By accessing our website or purchasing a digital product from us, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
1. Definitions and Interpretation
Unless the context otherwise requires:
1.1 "Website" means www.dazzlingdivadigital.com.
1.2 "Digital Product" means any downloadable file, digital asset, template, software, license key, activation key, access credential, digital content, or other electronically supplied product offered through our Website.
1.3 "Order" means an order placed by you through our Website for a Digital Product.
1.4 "Order Confirmation" means the confirmation issued by us acknowledging your Order.
1.5 "We", "Us", "Our" or "Dazzling Diva Digital" means Dazzling Diva, a business registered in India under Udyam Registration Number UDYAM-KR-03-0588815, with its registered address at:
319, D block, Vakil Daffodils, Vakil Whispering Woods,
Bengaluru 562106, Karnataka, India.
1.6 "You" or "Your" means the customer purchasing or using a Digital Product from our Website.
2. Information About Us
2.1 Our digital products are offered through:
2.2 Dazzling Diva is registered in India under Udyam Registration Number UDYAM-KR-03-0588815.
2.3 GSTIN: 29ALVPT6457A1ZF
2.4 Dazzling Diva Digital is the digital-products business operated by Dazzling Diva and is separate from the physical jewellery products offered through www.dazzlingdiva.co.in.
3. Acceptance of Orders
3.1 These Terms & Conditions apply to all Digital Products purchased through our Website.
3.2 Before placing an Order, please carefully review the product description, specifications, compatibility information, file format, license terms, and any other information provided on the product page.
3.3 You are responsible for ensuring that the Digital Product you purchase is suitable for your intended use and compatible with your device, software, operating system, or other requirements stated on the product page.
3.4 Once an Order has been successfully placed and payment has been received, you will receive an Order Confirmation or other confirmation of your purchase.
3.5 We reserve the right to refuse or cancel an Order where there is a genuine pricing error, product description error, payment issue, suspected fraudulent activity, or other legitimate reason.
4. Pricing and Payment
4.1 The price of each Digital Product will be the price displayed on our Website at the time you place your Order.
4.2 Applicable taxes, including GST where applicable, will be charged as displayed during the checkout process.
4.3 Prices may change at any time. However, a price change will not affect an Order that has already been accepted and paid for.
4.4 Payment must be completed using one of the payment methods made available on our Website.
4.5 We are not responsible for delays or failures caused by payment gateways, banks, card issuers, or other third-party payment providers.
5. Digital Product Delivery
5.1 Digital Products are delivered electronically. No physical product will be shipped unless specifically stated on the relevant product page.
5.2 We aim to deliver your Digital Product within 2 hours of receiving your successful Order and payment.
5.3 In normal circumstances, Digital Products are expected to be delivered usually within 30 minutes of a successful Order.
5.4 Depending on the product, delivery may be made through a download link, email attachment, license key, activation key, access credentials, or another electronic method specified by us.
5.5 The delivery time may occasionally be longer due to payment verification, technical issues, high order volume, manual processing, third-party service issues, or circumstances beyond our reasonable control.
5.6 Please check the email address provided during checkout and your spam, junk, promotions, or other filtered folders before contacting support regarding non-delivery.
5.7 Please allow up to 2 hours from the time of your successful Order before raising a support request regarding delivery, unless you have received an error message or another issue requiring immediate assistance.
6. Digital Product Delivery Issues
6.1 If you have not received your Digital Product within 2 hours of placing your Order, please contact us using the support details provided below.
6.2 When contacting support, please provide your Order Number and the email address used to place the Order.
6.3 If a download link, file, license key, or access credential is found to be technically defective or incorrectly supplied by us, we will make reasonable efforts to correct the issue or provide a replacement where applicable.
6.4 We are not responsible for delivery issues caused by an incorrect email address, inaccessible mailbox, full mailbox, spam filtering, incorrect customer information, or other circumstances within the customer's control.
7. Returns, Refunds and Cancellations
7.1 Due to the nature of Digital Products, returns are generally not possible once the Digital Product, download link, license key, activation key, access credentials, or other means of accessing the Digital Product has been delivered to you.
7.2 Once a Digital Product has been delivered or made available to you, you acknowledge that the product may be accessed, downloaded, copied, or used electronically and therefore cannot ordinarily be returned in the same manner as a physical product.
7.3 Accordingly, we generally do not accept cancellations, returns, exchanges, or refunds after delivery of the Digital Product.
7.4 Some Digital Products come with a money-back guarantee or a different refund period, as described on their product page. Where this is the case, we're happy to honour that offer, and it takes precedence over this section for that Digital Product.
7.5 This policy does not affect any rights or remedies that cannot legally be excluded under applicable Indian law.
7.6 If you receive a Digital Product that is materially defective, materially different from its advertised description, or if we are unable to provide the Digital Product after successful payment, please contact us promptly so that we can investigate and, where appropriate, provide a replacement, correction, or refund. Such a request must be made within 7 days of delivery.
7.7 Refunds, where approved, will generally be processed through the original payment method, subject to the applicable payment provider's processing timelines. Approved refunds are usually credited within 5-7 business days.
7.8 Before purchasing, please carefully review the product description, included files, specifications, compatibility requirements, and license restrictions.
8. License and Permitted Use
8.1 Unless otherwise stated on the individual product page, purchasing a Digital Product gives you a limited, non-exclusive, non-transferable license to use the Digital Product for the purposes specified in the product description.
8.2 Unless expressly permitted by the applicable product license, you may not:
Resell the Digital Product.
Redistribute, share, upload, or publicly release the Digital Product.
Give, transfer, or sublicense the Digital Product to another person.
Share license keys or activation keys.
Make the Digital Product available through file-sharing websites, cloud folders accessible to others, torrents, forums, social media, messaging groups, or similar platforms.
Claim the Digital Product as your own original creation.
Use the Digital Product in a manner that infringes the intellectual property rights of Dazzling Diva or any third party.
8.3 Certain Digital Products may have additional license restrictions or permitted commercial-use rights. Where additional terms are provided with the product, those terms will apply to that particular Digital Product.
8.4 If you require a commercial, extended, multi-user, resale, redistribution, or other special license, you must obtain written permission from us before using the Digital Product for that purpose.
9. Intellectual Property Rights
9.1 Unless otherwise stated, all Digital Products, files, designs, templates, graphics, written content, branding, logos, product descriptions, and other materials made available through our Website are owned by or licensed to Dazzling Diva.
9.2 Purchasing a Digital Product does not transfer ownership of the underlying intellectual property rights to you.
9.3 You receive only the license or usage rights expressly granted with the Digital Product.
9.4 Unauthorized copying, distribution, resale, modification for resale, or commercial exploitation of our Digital Products may constitute infringement of applicable intellectual property rights.
10. License Keys and Activation
10.1 Where a Digital Product includes a license key, activation key, serial number, or similar credential, the key is intended only for the purchaser and the permitted number of users or devices specified for that product.
10.2 License keys must not be shared, transferred, published, resold, or distributed without our written permission.
10.3 If a license key supplied by us is invalid or defective, please contact support so that we can investigate and, where appropriate, provide a replacement key or other suitable resolution.
10.4 We are not responsible for problems caused by misuse, unauthorized sharing, modification, or violation of the applicable license terms.
11. Product Compatibility and Customer Responsibility
11.1 You are responsible for checking the system requirements, software compatibility, file format, device requirements, and other specifications before purchasing.
11.2 We are not responsible for incompatibility caused by your device, operating system, software version, third-party application, hardware configuration, or subsequent updates made by third parties, where the Digital Product was correctly supplied according to its stated requirements.
11.3 Where a product requires third-party software, applications, platforms, subscriptions, or services, those third-party requirements are your responsibility unless expressly included with the Digital Product.
12. Product Changes and Updates
12.1 We may occasionally update or modify Digital Products to correct errors, improve functionality, or maintain compatibility.
12.2 Unless specifically stated otherwise on the product page, we do not guarantee that every Digital Product will receive unlimited future updates.
12.3 Any update policy specifically stated on an individual product page will take precedence for that product.
13. Limitation of Liability
13.1 To the maximum extent permitted by applicable law, Dazzling Diva will not be liable for indirect, incidental, special, or consequential losses arising from the purchase or use of a Digital Product.
13.2 We will not be responsible for loss of data, loss of profits, business interruption, or other indirect losses resulting from the use or inability to use a Digital Product.
13.3 Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
13.4 Where permitted by applicable law, our total liability arising from a particular Digital Product will not exceed the amount actually paid by you for that Digital Product.
14. Events Beyond Our Control
14.1 We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control.
14.2 Such circumstances may include, without limitation, internet or telecommunications failures, payment gateway outages, hosting or cloud-service failures, cyber incidents, technical failures, natural disasters, government restrictions, power outages, or other events beyond our reasonable control.
15. Privacy and Personal Information
15.1 We may collect information necessary to process your Order, deliver your Digital Product, provide customer support, process payments, prevent fraud, and operate our Website.
15.2 Your personal information will be handled in accordance with our Privacy Policy and applicable Indian law.
15.3 We may use your email address and other contact information to communicate with you regarding your Order, delivery, support requests, account-related matters, and other permitted business communications.
16. Customer Support
If you have any questions regarding your Order or Digital Product, please contact us using the following details:
Email: digital@dazzlingdiva.co.in
WhatsApp Support: +91 96335 60937
Website: www.dazzlingdivadigital.com
For delivery-related issues, please allow 2 hours from the successful Order time before contacting support, unless you have encountered a specific error or urgent technical issue.
When contacting support, please include your Order Number, registered email address, and a brief description of the issue.
17. Changes to These Terms
17.1 We may update these Terms & Conditions from time to time to reflect changes to our Digital Products, Website, business practices, or applicable legal requirements.
17.2 The latest version of these Terms & Conditions will be published on our Website.
17.3 The Terms & Conditions applicable to your Order will generally be the version in effect at the time you place your Order, subject to applicable law.
18. Governing Law and Jurisdiction
18.1 These Terms & Conditions are governed by the laws of India.
18.2 Any disputes arising in connection with these Terms & Conditions or the purchase or use of our Digital Products will be subject to the applicable courts and dispute-resolution mechanisms having jurisdiction under Indian law.
18.3 Nothing in these Terms & Conditions is intended to restrict any mandatory consumer rights or remedies available to you under applicable law.
19. General Terms
19.1 If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to remain in effect.
19.2 Our failure to enforce any provision of these Terms & Conditions does not constitute a waiver of our right to enforce that provision later.
19.3 You may not transfer or assign your rights under these Terms & Conditions without our prior written consent.
19.4 These Terms & Conditions, together with the applicable product description, license terms, Privacy Policy, and other policies published on our Website, constitute the terms applicable to your purchase of a Digital Product.
Dazzling Diva Digital
Dazzling Diva
319, D block, Vakil Daffodils, Vakil Whispering Woods,
Bengaluru 562106, Karnataka, India
Email: digital@dazzlingdiva.co.in
WhatsApp: +91 96335 60937
Website: www.dazzlingdivadigital.com